Experience
PT. DJELAS TANDATANGAN BERSAMA / TékenAja! – Jakarta, Indonesia
IT Support & Key Manager (July 2023 – Now)
● Repairing computer, laptop, printer and attendance machine problems.
● Installing and Replacing peripherals computer as processor, RAM, graphic card, HDD etc.
● Installing software.
● Connect a printer network.
● Installing internet network cables.
● Installing and Replacing peripherals server.
● Setting a CCTV office.
● Monitoring a cctv and internet office.
● Manage account fortiVPN.
● Manage account zoho mail.
● Managed virtual machines proxmox.
● Built and maintained docker.
● Built and maintained mail server using NAS synology.
● Make activity weekly reports.
● Make cctv daily report.
● Recording virtual meet ISO.
● Request IT needs.
● Handling if any trouble about laptop or PC employee.
● Manage all activity items of safe box at office and server.
● Manage all activity and items of SDB bank.
● Collecting archive data CAP.
● Encrypt and signing archive CAP.
● Handling AWS S3, EC2 etc.
● Handling wasabi.
● Handling NAS.
● Build mini ERP.
PT. EDEN PANGAN INDONESIA / EDENFARM – Jakarta, Indonesia
IT Helpdesk & IT Support (July 2022 – April 2023)
● Handling average 10 tickets in a day, then summarizing each one.
● Coordinate with user about issue of a ticket to get solved.
● Create account, reset dashboard and application's password.
● Grant access permissions dashboard.
● Test dashboard and application's features.
● Create account, reset google workspace's password.
● Create lark organization application account.
● Make monthly reports.
● Replace and refill printer ink.
● Handle IT troubles at head office.
PT. MEGAH ESTETIKA PERKASA / DERMASTER – Jakarta, Indonesia
Staff IT Support (June 2021 – July 2022)
● Repairing computer, laptop and printer problems.
● Installing and Replacing peripherals computer as processor, RAM, graphic card, HDD, CDROM etc.
● Replace and refill printer ink.
● Connect a printer network.
● Installing internet network cables.
● Setting a CCTV and fingerprint attendance.
● Handle IT troubles at head office and branches ( Dermaster ).
● Preparing IT assets for new branch opening.
● Monitoring a cctv and internet.
● Make daily reports.
MAAPCREWACTIVE ( FREELANCE ) – Jakarta, Indonesia
IT Staff (April 2019 – Now)● Repairing computer, laptop and printer problems.
● Installing a laptop and computer.
● Replacing peripherals laptop as RAM, HDD, keyboard etc.
PT. JASA MARGA ( INTERNSHIP ) – Jakarta, Indonesia
IT Staff (May - June 2019)● Repair a laptop and computer.
● Installing a laptop and computer.
● Connect a printer network.
PT. TRIMITRA BATERAI PRAKASA ( INTERNSHIP ) – Jakarta, Indonesia
IT Staff (July - October 2013)● Repairing computer and printer problems.
● Installing and Replacing peripherals computer as processor, RAM, graphic card, HDD, CDROM etc.
● Replacing or refilling printer ink.
● Installing internet network cables.
● Make a report every problems.